Want to build a busy law practice by doing nothing? Listen up.
I get paid to listen. I get paid to teach people how to listen. I have travelled widely explaining to doctors in general practice (supposedly good listeners, right?) the virtues of listening and the skills of listening more effectively.
I know this isn’t going to win me any popularity contests, but lawyers don’t listen well. I know you’ll disagree because you also learn to listen well – you have to.
But here’s the thing: lawyers listen well to the way the client’s issue relates to the problem at hand and the interface with the law. Even though that’s what you’re supposed to do, there’s a problem.