Message Undeliverable: how trauma impacts client communication
Many solicitors likely relate to the feeling that, no matter how deliberately they communicate throughout a matter, some clients just won’t cooperate.
Boss or leader: is there really a difference?
The key to good leadership is that, as well as being likeable, leaders aren’t afraid to make hard calls. However, not all bosses are leaders.
The one skill good lawyers need
Want to build a busy law practice by doing nothing? Listen up.
The cost of not communicating
A solicitor’s responsibility has always been to provide clear and timely advice to assist the client in understanding the legal issues so as to make…
A day in the life of Van Thu Pham
Van Thu Pham was 11 when she arrived in Australia after a five-day ordeal in a wooden boat as her family of seven escaped from…
Effective communication: a meeting of the minds
The Legal Profession Uniform Law (NSW) is expected to come into operation on 1 July 2015. It directs that where a costs disclosure is made, law firms…
Lost in translation
When it comes to communication, there is one thing lawyers don’t want to hear: they’re not very good at it. CLAIRE CHAFFEY examines why now…
Communication can be the key to flexible work
Planning and communication are keys to successful flex working arrangements.
Prospects of success: the dangers of overstating
Lawyers should not advise that a client has good prospects of success in litigation without considering the measure of damages if the client succeeds. By…