Can the High Court heal the wounds of a bad holiday?

The case that’s set to provide much needed clarity on the scope of ‘injury’, ‘personal injury damages’ and ‘non-economic loss’ in the Civil Liability Act….

By - 6 min read

ACCC gains momentum in its push for higher consumer law penalties

Recent cases provide insights in the ACCC’s push for higher consumer law penalties. By MICHAEL MILNES

By - 6 min read

Time to play fair: franchising industry faces growing scrutiny

Increased scrutiny reveals franchisors are falling short of Franchising Code of Conduct. By MICHAEL MILNES

By - 6 min read

Changes to Australian Consumer Law: key benefits for vulnerable consumers

The first suite of proposals from the Australian Consumer Law Review will soon be enacted. By LAURA BIANCHI.

By - 7 min read

Australia’s competition laws all shook up following Harper Review

In November 2017, Australia’s competition laws changed in response to the recommendations of the Harper Review. By PAULA GILARDONI, CLAIRE GREEN and LOUISE KLAMKA.

By , and - 9 min read

Coming soon: a new misuse of market power prohibition

Firms will now be able to apply to the ACCC to authorise the firm engaging in conduct which might otherwise contravene the law. By KIRSTEN…

By and - 6 min read

Big end of town prevails in Paciocco bank fees challenge

In the judgment of Paciocco v Australia and New Zealand Banking Group Limited [2016] HCA 28, the High Court held that bank fees are indeed…

By - 7 min read

Credit reporting: corrections obligations

Comprehensive credit reporting information is likely to be increasingly disclosed on credit files over the next six to 12 months. It is therefore important to…

By - 6 min read

Payday lending practices: why unethical loans are harming the vulnerable

A ‘payday loan’ or small amount credit contract is a credit contract for an unsecured loan of $2000 or less for a term of at…

By - 6 min read

Australian consumer law: false or misleading extended warranties representations

The decision in ACCC v Fisher & Paykel Customer Services [2014] FCA 1393 provides a useful reminder to businesses of their obligations under the Australian Consumer Law (ACL) in…

By - 4 min read