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We’ve all heard horror stories of feedback that’s gone wrong – and the consequences: resentment, disengagement and anger.

Giving productive feedback in the workplace is a crucial skill for effective leadership. It involves balancing two opposing human needs – the need to learn and grow as a person versus the need to be accepted just the way we are. When addressing a problem, balancing these competing needs can be challenging both for the person giving and the person receiving the feedback. So how do you walk this fine line and give feedback that allows people to grow while ensuring that you accept them, their unique traits, and some of their flaws?

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