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COVID-19 has thrown the world into chaos and rapid change – and genuine leaders are more important now than ever. Do you have what it takes to make a difference to your team?

A 2017 international Gallup poll indicated that only 15 per cent of employees feel engaged at work. Given that 12-plus-hour days are de rigueur in the legal profession, that’s a lot of disengaged hours by any reckoning. On a brighter note, firms that invest in helping staff feel respected, motivated and fulfilled by their work are more likely to see a positive impact on commercial results. Enter the role of the people leaders who, as also reported by Gallup, can affect up to 70 per cent of the variance in a team’s engagement. In other words, people leaders can make or break employee satisfaction and productivity. 

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