How to work with high-conflict personalities

Law firms are magnets for high-conflict personalities. Megan Hunter has these tips for lawyers managing difficult clients and colleagues.

Five steps to effective delegation

Why effective delegation could be the best thing for you and your practice, and tips on implementing an effective delegation process. By Glenda Carry.

How to work with self-centred people

The importance of emotional intelligence (EQ) and its impact on personal and professional relationships is widely understood. And in a perfect world, everyone we work…

What does it take to build a law firm?

CYNTHIA PALMER interviewed six lawyers and an accountant to find out what it takes to build a law firm.