administrative law

‘AI doesn’t make decisions’: The real Robodebt culprit

There’s no AI in Robodebt, only bad decisions by humans, says a leading researcher, and AI can be a useful tool in government decision making….

Direction 99: A new era in fairness for non-citizens or much of the same?

Direction 99 deals with character matters relating to non-citizens and aims to provide fairness to those with criminal records. However there are still shortcomings.

The human in the loop: Machines and administrative functions

Prompted by a growth in complaints traced to technology use, the Ombudsman reports on challenges that arise when governments use technology.